Franklin Auto Repair

Mon - Fri: 7:00 AM - 5:00 PM
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5

I am more than satisfied with Crutcher’s. My truck broke down and really through my day off track. I called Jamie Crutcher and he told me to tow it in. I was worried that I would not find a rental car and he told me he had a loaner car available while the repairs were being done. That in itself was a huge help and greatly appreciated. I later got a full diagnostic and the repairs were far less than I would’ve expected. They put me ahead in their already packed schedule and had my vehicle repaired in two days! Jamie was very thorough with the entire process and really helped me through a stressful situation. I have already told three of my customers about them and will continue to do so. Great customer service goes along way with me and I am truly grateful. Thank you Jamie and your team!!

5

I wish I could give this business 10 stars because they absolutely deserve it! Hands down the best place to take your truck/car for repairs & maintenance. I drive 40 minutes to have them work on my truck because they are the only place I trust to repair my truck and repair it right the first time. The work they do is top notch and the people there are the nicest you will ever encounter. I also want to give a huge shoutout to Hayden (he was my rep while my truck was being fixed). He squeezed me in without an appointment (they were booked up for the next 2 weeks) and was In constant communication with me throughout the process. He even knocked off the charge for my tire rotation which wasn't even necessary as they had already saved me a few hundred dollars with their competitive prices and warranty. Safe to say, I am a customer for life. Thank you Crutcher's!!

5

5

They are super nice and very helpful. Was very happy with their honesty and ability to Diagnose the problem.. I was only disappointed that they Did not have the expertise to fix my piston rings So I had to go elsewhere for that

5

I got referred to this place and it seems to be very professional. They sent me a email of my repairs being done for me to authorize it and once I did that it was ready the next day. I drove the car and it seems like everything is working fine the brakes are in good condition and plus they give a 3-year warranty I highly recommend this place if you want good quality service on your vehicle.

5

You can trust them.

4

I absolutely agree, Crutchers Automotive was a fantastic shop. Jay is an amazing man that explained everything in depth and should be commended. Very good place and Id recommend Crutchers to all my friend. Thank You, Jim.

5

Great Repair shop to get your vehicle fixed!

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