UPDATE: Jamie and my Dad talked and Jamie confirmed that my review is, unfortunately, correct. One of their senior mechanics worked on his car, and they just had a meeting about ethics. However Jamie offered to make it right, even offering to cover the cost of the repair at the other shop. 5stars for Jamie, 1 star for mechanic. EDIT TO RESPONSE: He has the quote (and all previous service receipts) and will be contacting you! Dude quoted my Dad thousands to “fix” his 4Runner but offered to buy it from him if he didn’t want to go through with the repairs. He went to a different shop and it was fixed for only a few hundred, mechanic at that shop said they were crazy for the quote. Sounds like the Crutchers guy was just trying to get a deal on a 4Runner. So maybe if you have a ‘vintage’ V8 … look somewhere else.
Hello LeeAnn, I think you may have the wrong shop. I went in to investigate this with my team yesterday. We cannot find any history of a V8 4Runner in our system any time recently, Im not sure what you are referring to as vintage but we also dont work on pre 2000 vehicles. Additionally we have a policy regarding how we handle cars customers dont want to fix to prevent this exact situation from happening. If you are sure you have the right place please contact me either via our website or email me at jamie at crutchersautorepair dot com with some identifying information and I will promptly investigate this further. Thank you for your post regardless, hopefully it reaches the right place, as this is sometimes the only way owners have the opportunity to intervene and correct situations.
- Crutcher's Auto Repair