Franklin Auto Repair

Mon - Fri: 7:00 AM - 5:00 PM

Caring for Your Vehicle, Simplified

Maintaining your vehicle can be complex, both physically and in understanding its needs. Our goal is to empower you to make informed decisions about your car by clearly explaining its condition, service options, and their relevance to your needs.

We’re not here to push sales but to provide transparent information. By earning your trust through honest guidance, we hope you’ll choose us for your automotive care.

What to Expect When You Visit

When you bring your vehicle to us, we address your concerns and perform a complimentary Courtesy Inspection to identify potential issues you may not notice. Unlike quick-service centers with limited facilities, we thoroughly assess your vehicle, often lifting it to inspect critical components like brakes and steering systems. While no inspection can predict every issue, ours is far more comprehensive than a simple walk-around.

After evaluating your vehicle, we’ll share our findings through detailed inspection reports and tailored estimates. To help you prioritize, we categorize our recommendations as follows:

 

Priority 1: Immediate Action

  • Issues affecting safety or risking imminent vehicle damage, including concerns you’ve reported or critical repairs we identify.
  • Examples: Worn brakes, unsafe tires, engine problems, overdue critical maintenance, or hazardous steering/suspension issues.
  • We’ll explain the urgency to keep you safe and informed.
Priority 2: Due Soon
  • Non-urgent concerns or services needed in the near future to prevent issues.
  • Examples: Oil changes, aging batteries, worn belts, minor leaks, or air filter replacements.
  • We’ll guide you to plan effectively.
Priority 3: Future Maintenance
  • Routine care to ensure long-term reliability.
  • Examples: Shock/strut replacements, fluid flushes, or spark plug changes.
  • We’ll provide honest advice to help you prepare.
Our priority system ensures you understand your vehicle’s needs and can make confident decisions.