Franklin Auto Repair

I moved to Franklin, TN just over two years ago. I entrusted Crutcher's recently to work on my son's pickup truck. The experience was amazing. The entire crew at Crutcher's...Jay, Shay, Paul, and Zach (If I missed anyone, I apologize.) were all amazing. Everyone was so honest and helpful, and the repair was completed magnificently and affordably. Moving forward, all our family vehicles will go to Crutcher's for our repair needs.

I could not have had a better experience anywhere. My son got leave from the army at the last minute for thanksgiving and I did not have his car ready to go back for him. I called Crutcher’s at the last minute and they said sure bring it on and we will get you taken care of. They went above and beyond to make sure his car was ready for an 8 hour road trip. There price was great. super easy and friendly service. Crutcher’s has gained my business from now on. Nice to find a hometown shop that is not corporate to take care of my family’s needs. When I picked up his car they said please thank your son for his service to our country!!!

Great, honest service. I would recommend Crutcher's to anyone who needs auto service.

Most helpful and honest shop ever!

Outstanding service! Not only were my car's mechanical problems promptly fixed, I was amazed at the superior customer service. Paul explained every step, set realistic expectations, and even helped arrange a ride so I could get home when I dropped off my car. After picking up my car Jamie contacted me to make sure I was satisfied. This was not a prefunctary gesture. I was confident that any concerns I had would be addressed to my satisfaction.

We always take our cars there for repair. They do excellent work and are very friendly. After taking my car in and having a problem they immediately took care of it and provided a rental while I waited. It was like a new car when I received it. They are outstanding! I'm very pleased.