Franklin Auto Repair

They got my son’s car fixed and ready for him to leave for college. They were timely and did exactly what they said they would and were reasonably priced.

My car broke down (the day after I paid it off- wouldn’t you know?!) and I had it towed to another repair shop. They said it was simply out of oil and did an oil change, and sent me on my way. It broke down 3 days later, completely out of oil again. The same place looked at it again, and said there were no issues. I called Crutcher’s and explained the issue- that there was an unknown source of oil leaking or burning. Derek told me to bring it in and they would find the source. My pcv valve was all messed up and long story short, they replaced it and he also told me of another issue that would cost $100. He advised me that it wasn’t a necessary item to do right then though. He very easily could’ve told me I needed to do it right then. They explained everything in detail, and even paid for a Lyft ride to take me home. I was treated fairly and kindly, and I will never go anywhere else. I brought it back later to have the other issue taken care of, and they didn’t even charge me to install the part. My husband will be coming here now too. Highly recommend! Thank you Derek and Jamie, and your wonderful crew!

Been going here for years. They try to keep price affordable but bottom line is job is done right

Professional attitude Customer oriented Accommodating

Highly recommended. I had a vehicle break down rexently while on a road trip. Crutchers provided timely diagnosis of my issues, repair. And follow up service. Great job. I have referred my family and friends in the Franklin area to Crutchers as well.

Very fair pricing on work done. Detailed communication. My new go to garage {when I may need it next}. 👍😎🏁

Absolute top tier service! Both Jamie and his entire staff were incredibly kind , knowledgeable, and professional when it came to fixing my BMW- highly recommend!