We have only had GREAT experiences with Crutcher's. The last time I was there, they quickly identified that they could repair TWO issues for the price I had planned to pay for one. They could have just taken advantage of that and made bank on the one repair. But instead, they passed the savings on to ME so I could do additional work that would smooth out my drive. And when they worked on my husband's car, they gave us a heads up that we would be needing new brake pads in the next 15,000 miles and also new tires soon, so we could be budgeting for that upcoming expense. We are beyond thankful for these guys...for how professional, skilled, and honest they are. We will never go anywhere else!