Reviews

Bought my truck in when the engine light came on and had to leave my truck for several days so I asked for everything to be checked over, I also needed an oil change. When I picked up my truck after paying over $1000 the engine light instantly came back on, the oil change hadn’t been done and since having it back several other issues have occurred that were missed. Has been a very expensive and disappointing experience and noticed that someone else seems to have had the same thing happen to them.

Im so sorry for this experience, it absolutely isn't our standard. We are trying to figure out who you are so I can reach out personally to make this right. If you could please call or text our main number 615-790-7216 so we can connect. Please let them the owner requested requested you contact him.

- Crutcher's Auto Repair

Great shop close to downtown Franklin! Quick service and repairs and great prices! Would definitely recommend!

Thank you so much Austin, we appreciate the feedback and recommendation, please let us know any time we can be of assistance.

- Crutcher's Auto Repair

I wouldn't take my car to anywhere else in Nashville. Crutcher's did an amazing job, was excellent at communicating, and was honest. Can't recommend them any more highly.

Thanks Drew, we try hard to honor the trust you and the community have placed in us, if we can ever assist with anything, please let us know.

- Crutcher's Auto Repair

Crutcher’s did a great job replacing my rear brakes and rotors. Fair pricing, quality workmanship, and friendly service from start to finish. I appreciate supporting a local business that takes care of its customers. Highly recommend!

Thank you for the kind feedback, we appreciate you putting your trust in us and look forward to working with you any time we can be of service.

- Crutcher's Auto Repair

Got to my car quickly and let me know everything that they were doing

Thank you for taking the time to review us Melinda, we are grateful for your feedback.

- Crutcher's Auto Repair

Thank you for the 5 star feedback John, if we can assist in the future, please let us know.

- Crutcher's Auto Repair

Excellent service as usual. Great communication and the way everything is able to be checked off and approved via text really saves time and is straight forward - a really nice feature. Everyone is very friendly when ever I come in and always make sure I have everything, need anything or have questions. Thank you

I am posting this for a service I got from them 6 years ago! At that time, they installed a new ACDelco battery and provided an extended warranty of 7 years. I moved out of TN a while ago. The battery died the other day, and the local GM parts shops declined to honor the extended warranty. I called Crutchers, and they made it right on phone! Shout out to Allie for excellent customer service.

If you live within 100 miles of Franklin Tennessee, you would be a FOOL not to use Crutchers as your auto mechanic.

Everytime that I DO NOT use Crutchers I have issues most of the time. Crutchers does an exceptional job EVERY TIME, and will stand by their work.