Franklin Auto Repair

I’m happy to give this review to the fine folks at Crutchers. I only have one vehicle and they were able to expedite the parts needed for the repair and got the job done well ahead of schedule. Everyone I dealt with there was pleasant, professional, and they really did a great job. I can’t say enough how happy I am with their service and if I could give them 6 stars I would. I’m happy to recommend them, you will not be disappointed. Thanks again for all the hard work and getting my truck back up and running!!

I am more than satisfied with Crutcher’s. My truck broke down and really through my day off track. I called Jamie Crutcher and he told me to tow it in. I was worried that I would not find a rental car and he told me he had a loaner car available while the repairs were being done. That in itself was a huge help and greatly appreciated. I later got a full diagnostic and the repairs were far less than I would’ve expected. They put me ahead in their already packed schedule and had my vehicle repaired in two days! Jamie was very thorough with the entire process and really helped me through a stressful situation. I have already told three of my customers about them and will continue to do so. Great customer service goes along way with me and I am truly grateful. Thank you Jamie and your team!!

I wish I could give this business 10 stars because they absolutely deserve it! Hands down the best place to take your truck/car for repairs & maintenance. I drive 40 minutes to have them work on my truck because they are the only place I trust to repair my truck and repair it right the first time. The work they do is top notch and the people there are the nicest you will ever encounter. I also want to give a huge shoutout to Hayden (he was my rep while my truck was being fixed). He squeezed me in without an appointment (they were booked up for the next 2 weeks) and was In constant communication with me throughout the process. He even knocked off the charge for my tire rotation which wasn't even necessary as they had already saved me a few hundred dollars with their competitive prices and warranty. Safe to say, I am a customer for life. Thank you Crutcher's!!

They are super nice and very helpful. Was very happy with their honesty and ability to Diagnose the problem.. I was only disappointed that they Did not have the expertise to fix my piston rings So I had to go elsewhere for that

I got referred to this place and it seems to be very professional. They sent me a email of my repairs being done for me to authorize it and once I did that it was ready the next day. I drove the car and it seems like everything is working fine the brakes are in good condition and plus they give a 3-year warranty I highly recommend this place if you want good quality service on your vehicle.

You can trust them.

I absolutely agree, Crutchers Automotive was a fantastic shop. Jay is an amazing man that explained everything in depth and should be commended. Very good place and Id recommend Crutchers to all my friend. Thank You, Jim.